Unlocking the Power of Human Experience Management (HXM)

Sogolytics · Unlocking the Power of Human Experience Management (HXM) | Sogolytics BlogCast In the ever-evolving landscape of HR and workforce management, a profound transformation is reshaping the way organizations view and engage with their most valuable assets – their employees. This shift is not merely a change in terminology;…

Immersive Experiences: Elevating Employee Experience

In the ever-evolving landscape of the modern workplace, organizations face a growing imperative not only to attract and retain top talent but also to nurture and develop their employees continuously. As the demand for continuous learning and professional growth intensifies, innovative approaches to employee experience (EX) have become essential for…

5 Ways to Balance Need-Based Hiring with Growth

Julia has just enough budget to hire for her organization's current needs, but not for the employees the company might need in the future. Should she hold off on current hiring to find out what skills will be needed in the future, or hire now and hope current team members…

Why (Truly) Data-Driven Businesses Are Winning

"Data-driven business" is no longer an aspirational buzzword but a widespread reality, and the results are beyond anyone's expectations. Customer acquisition and retention are at the forefront of company strategies to meet stakeholders' expectations and objectives - and implementing data-led strategies can make the difference between wasted efforts and improved…

How Employee Experience Can Transform Credit Union Success

Jolene loves her credit union. She knows the employees, everyone is friendly, and it's easy for her to take care of everything she needs. Recently, though, as the credit union has begun including a variety of services into the mix, she has started seeing a difference in her credit union…

How to Develop Your Employee Value Proposition

Looking for a new place to work, Julie applies and interviews at several similar companies. She’s looking for better work-life balance and, since she is eying a career change, continuing education benefits. Yet even those priorities aren’t helping her narrow her choices. Deep into the search, Julie receives an employee…

Change Management: Rethinking L&D Strategies

Sogolytics · Change Management: Rethinking L&D Strategies | Sogolytics BlogCast Technology isn’t just disrupting the way business is done. It is also impacting the efficacy and expectations related to employee skills, including top talent. Such rapid transformation, along with economic uncertainty, is leading to high performance-related stress for employees. As…

Your Ultimate Guide to Customer Satisfaction

Sogolytics · Your Ultimate Guide to Customer Satisfaction | Sogolytics BlogCast Today, where consumers have more choices than ever before, customer satisfaction has become the cornerstone of success. Happy and loyal customers not only contribute to repeat business but also act as powerful brand advocates, spreading positive word-of-mouth publicity and…

How Leaders Affect Customer Brand Experience

Whew, it’s been a long road, but we made it! We’re on the home stretch now in our Leadership CX series, and we’ve explored a lot together. We know that great leaders are looking for opportunities to continue to grow, and we hope that these tips can help inspire development…

Why You Need an Employee Value Proposition

Decades ago when someone entered the workforce they typically found a job and stayed put. A reasonable salary and job security kept them loyal for the long-term. That’s not as common today, especially among younger workers. Rather than staying in one place, they expect to shop around and explore their…

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