10 Employee Experience Trends to Know for 2024

As the new year approaches, December becomes a time of reflection and planning. Some people may prepare for in-depth cleaning of their homes and decluttering their lives to make way for New Year’s resolutions. Meanwhile, companies are diligently strategizing for 2023 in all aspects, to make sure operational goals are…

Career Trends to Look Out For in 2024

As we head toward the end of the year, there's a lot to celebrate and plenty to look forward to. Even as we wrap things up on the recruitment side of the house, we're leaving the door wide open for job explorers to land a new role in the new…

Why You Need to Take Time (Truly) Off from Work

How often do you take time off work? While Americans are notorious for working as hard as can be, recent studies have shown that we are finally prioritizing a better work-life balance. In fact, more and more people are seeing the importance of taking time off work to facilitate better…

How to Launch Your App Successfully in 2024

If you build it, they will come -- right? Unsurprisingly, app developers often demonstrate an extraordinary passion for the products they introduce. If you're a member of this unique fraternity, it's likely that you've spent at least one launch date beaming with confidence, fully expecting the market to see what…

Know Better, Do Better: A Time to Volunteer

You probably already know that December is the Month of Giving, but while some not-so-secretly think of it as a time to receive gifts, it's also a time for reflection and selfless action to benefit others. This sentiment is easily threaded into the idea of corporate social responsibility (CSR), as…

Why Retail Customer Experience Matters

Customer experience, as a whole, has become the key differentiator for most customers. In fact, according to a Walker study, 86% of buyers will pay more for a better customer experience. It's a perfect illustrator of the case of the price premium, and why things have shifted so much to…

Price Discount Holidays and Retail Experience

Holidays, holidays, holidays! We can't say it enough. Who, you may ask, is "we"? It's both the US consumers and retailers, because the holidays mean shopping sprees, cash tills ringing, and smiles all around (albeit for different reasons for celebrating). However, the word "holidays" is a catchall for several celebrations,…

5 Tips to Deliver Great Learner Experiences

In a nutshell, "learner experience" refers to the learner’s journey through a certain course, program, or other medium of study. For educators, the goal is to design the learner experience in a way that allows the learner to achieve the desired learning outcomes in a human-centered and goal-oriented way. In…

Understanding Candidate Experience, Sogo Style

Whether you're a recruiter hiring or a candidate seeking a job, you know that qualifications matter. While I'm not here to say that qualifications aren't important, today's hiring process includes a new priority for both sides: CX. For many, CX refers to customer experience, but today, we're taking a look…

How to Develop an Employee Handbook

Employee handbooks cover essential topics for new hires and existing staff and provide a consistent resource for everyone to consult. But creating a thorough handbook takes work. This article shares suggestions on how to develop an employee handbook. Best news? You can read this, and there’s no signature to prove…

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