3 Ways to Fight the Rising Tide of Teacher Burnout

Teaching has never been a particularly stress-free profession. Educators are responsible for enriching children, preparing lessons, meeting with parents, collaborating with colleagues, and countless other tasks. There are only so many hours in a day and, for teachers, most days there aren’t enough. In the wake of a pandemic, teachers…

Empathetic Listening for Better Corporate Culture

Corporate culture can determine how employees feel at work, the way they interact, and the way they regard the company. Toxic or uninspiring work environments aren’t good for retaining top talent or boosting customer satisfaction. In fact, low employee engagement and morale due to poor work environments will have negative…

We’re at Our Best When We All Get Together: See You at the Upcoming Credit Union Events!

The credit union industry is home to people-first and community-first innovation – across products, services, and in-person experiences. That’s why we at Sogolytics look forward to attending a number of credit union industry events in Q2. Are you going to be there, too? Are you driven by the idea of…

7 Benefits of a People-First Culture

Looking at history, we tend to shake our heads disdainfully at the “robber barons” of the past who only cared about the business bottom line. Today, businesses are thinking about sustainability, diversity and inclusion, and ways to put people over profits. We’ve already examined what a people-first culture looks like.…

Culture and Credulity: Putting Fake News Out of Business

News - fake or genuine - comes at us from all directions, day and night, as part of the digital network integrated into our lifestyles. In some cases it hits a soft spot, creating an audience reaction and leaving considerable emotional residue long after the announcement has faded - even…

How can you tell when your customer feedback survey has gone stale?

You know you want to solicit customer feedback. You carefully craft questions and set up the survey. You invite customers to respond. But then what happens? Are you leaving your customer feedback survey open for too long? Let's explore the several signs that  tell you your survey has gone stale.…

What Scary Movies Tell Us About CX

There are many people in the world who love a good scare, and there are plenty more people who love watching others get scared. I'm in that second category. Watching a scary movie is likely to cause me to throw popcorn at the screen, scream at the top of my…

#CreditUnionGrowth

Some of our favorite clients are credit unions, and one of our favorite topics is growth, so it's no surprise that this week found us in Greenville, South Carolina, for a Strategic Growth Conference hosted by NAFCU (The National Association of Federally-Insured Credit Unions). Beautiful weather, great sessions, and awesome…

How to Retain Employees, Engage Customers, and Win in 2024

In the modern business world, CEOs carry responsibility for their company's continued growth and profitability. They report to stakeholders on their devised strategies for dealing with environmental and competitive threats and promoting meaningful differences to consolidate brand loyalty. These leaders agree that realistically the most viable route to better results…

How to Ask for Interesting & Challenging Work

Boredom at work is a pressing issue for employers. They’re concerned about turnover, especially in the midst of The Great Resignation. But lack of interest in the work you’re doing is also an issue for the employee. Don’t settle for dissatisfaction, instead, be proactive and ask for interesting and challenging…

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