Enhancing CX with Chicken-Infused Strategies

Sogolytics · Enhancing CX with Chicken-Infused Strategies | Sogolytics BlogCast In today's dynamic business world, where customer loyalty is the golden ticket to success, the delivery of an exceptional Customer Experience (CX), Member Experience, or Patient Experience (PX) has emerged as the cornerstone of organizational triumph. Business leaders striving to…

5 Steps for Successful Omnichannel CX

Want customers? Meet them where they are! With rapidly evolving customer expectations, it's safe to say that customers expect businesses to be accessible across platforms and formats. Hello, omnichannel CX! What is an ideal omnichannel strategy? An omnichannel ideal is one in which a single platform creates online access integrated…

Customer Experience Preferences by Generation: A Helpful Guide

In today's highly competitive business landscape, providing an exceptional customer experience has become a critical factor for success. However, customer preferences and expectations vary significantly across different generations. To thrive in the market, businesses must understand and cater to the unique needs of each generation. In this ultimate guide, we…

Walking the Remote Work Tightrope: How to Keep Your Company Balanced

Remote work is here to stay. The arguments have been made and the benefits of flexible working largely accepted—but flexibility alone isn’t enough. Flexibility without structure is chaos. So the question is, can companies have their cake and eat it too? Can they introduce flexible work patterns, remote teams, and…

Marketing Preferences by Generation: A Helpful Guide

In today's diverse and rapidly evolving marketplace, understanding the preferences and behaviors of each generation is vital for crafting effective marketing campaigns. Different age groups exhibit unique characteristics and values, which influence their purchasing decisions and responses to marketing. In this article, we explore the distinctive traits of each generation…

Employee Recognition: 7 Things to Avoid

Simone wants to be an excellent leader. She’s constantly reading up on employee engagement and trying to prioritize acknowledging her employees. She knows recognition improves retention, drives motivation, and also benefits diversity. So, when Daniel meets his monthly sales target she makes sure to single him out at the company’s…

Ultimate Guide to Predictive Analytics

Imagine this: You have been working with a company for a while on a mid-senior level and you are presenting data to junior interns and executives. You've got good data in your presentation dashboard with proper visualizations. After 10 minutes, an intern asks you, “What’s the importance of this data…

The Future is Now: Redefining L&D in 2023

As Henry Ford famously said, “The only thing worse than training your employees and having them leave is not training them and having them stay.” In today's ever-evolving workplace, prioritizing continuous learning has become essential. The 2023 LinkedIn Workplace Learning Report noted a 25% change in job skill requirements since…

Employee Experience Preferences by Generation: A Helpful Guide

Employee experience and engagement play a crucial role in fostering a productive and satisfied workforce. To create effective strategies, it's essential to understand the unique preferences and values of different generations in the workplace. After all, you can’t use the same strategies to engage a Baby Boomer and a Millennial,…

Summer Sprints: Sogolytics Release Round-up

There are no shortage of updates happening in the Sogolytics platform these days, and while you may not have noticed all of them yet, we can't help but share our excitement! Here's a quick round-up of a few favorites from the past few months (If you're counting, releases 30.11, 30.12,…

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