Working to Change: Personal Development

It’s not always easy to change, is it? Sometimes we want to change because we can clearly see the benefits, sometimes we have to change but we don't understand why, and sometimes we ought to change but we're completely unaware of the need. Change is hard! Even for the best…

The Leadership Dilemma: Promoting Tenure Over Talent

We’ve all seen it happen. A new management position opens up within the company. After a couple rounds of interviews, your jaw hits the floor when Steve, a 20-year career man with the empathy of a door stop, lands the role. Prioritizing time-in-company is not a problem—retaining skills and knowledge…

AI in Healthcare: 7 Pitfalls to Avoid

Beverly Crusher is starting a digital health company aiming to bring Artificial Intelligence (AI) solutions to clinics and hospitals. She has a background in data science and is excited about the potential of AI to improve healthcare delivery and patient care. However, implementing AI in healthcare comes with a unique…

The Importance of Experience Design Today

Are you familiar with the idea of experience design? If you've been tracking trends, you know that "experience" is big business these days, and of course, those experiences don't design themselves! What are the foremost goals of experience design? The only thing that counts in experience design is that the…

Harnessing AI for Personal Development

Ever wonder how Instagram magically suggests a post you adore from an account you don't follow? Or how Google Bard can give you the right answers in an instant? It's all artificial intelligence (AI), and it’s everywhere. AI is shaping the way we interact with technology. If you're not yet…

Building a Data-Driven L&D Strategy

Learning and development (L&D) is one of the key drivers of employee satisfaction and engagement today. As more Millennials and now Gen Z enter the workplace, the focus is shifting from competitive compensation to growth opportunities. Having a data-driven L&D strategy is an effective way to deploy targeted learning that…

Top 5 Tips for Customer Journey Mapping

Want to learn the progression of interactions a customer has with your brand? You can chart out their customer journey to get a clear perspective. This process is called customer journey mapping, and it's what many organizations use to get a better understanding of how customers interact with their brand,…

The 2023 Must-Have Employee Benefit: Leadership Development

There's no doubt that engaged employees are more productive, innovative, and invested in your success. So why aren't more employers investing in their employees? According to Gallup’s latest study, only 32% of current full- and part-time employees in the US are engaged. Numbers have been low since a drop in…

Embracing Change: AI in HR

In today’s rapidly evolving technological landscape, AI powered technologies are making their way into various industries, including human resources. Ironic, perhaps? Just like SICO, the robot from Rocky IV who provided support to Paulie and Rocky Balboa before the big fight, AI has the potential to revolutionize how HR professionals…

The Skills Race: How to Train Hard & Soft Skills in a Rapidly Changing World

The world is changing fast. The astonishing rate of new technology adoption means employees might need to re-skill multiple times over a single career—and it’s every company’s responsibility to ensure their people get adequate training in novel hard skills, but also softer, people-focused skills. How much is different? Since 2015,…