Scary Good Clichés for Better Surveys and Fun

Heading into a dark wood with a sputtering flashlight and eerie movie playing doesn’t seem like it has much to do with surveys at all – but matching up these two seemingly disconnected topics can actually be a pretty spooky good time! Horror movie clichés have long been used in…

How Credit Unions and Community Banks Can Better Serve Young Consumers

Millennials and Generation Z make up the largest population demographic in the United States. But while marketers across the industries are excited to get their attention, these consumers are quite different from the preceding generations and have high expectations for the companies they choose to do business with, whether it’s…

15 Must-Know Features to Boost Survey Response Rates

Sogolytics · 15 Must Know Features to Boost Survey Response Rates | Sogolytics Blogcast Rarely does a week go by without me getting a couple of surveys via email or text asking about my recent gym experience, doctor’s visit, neighborhood safety, job benefits satisfaction, diversity and equity issues, or how…

What You Should Know About Buy Now Pay Later

Credit card companies (CCCs)—gigantic enterprises generating trillions of revenue dollars—helped popularize the notion that it's easy to spend money you don't have. Once consumers saw it was a lifestyle reality, they took to it like ducks to water. Traditionally, the CCCs introduce new customers to credit card dependency with a year…

10 Employee Experience Trends to Know for 2024

As the new year approaches, December becomes a time of reflection and planning. Some people may prepare for in-depth cleaning of their homes and decluttering their lives to make way for New Year’s resolutions. Meanwhile, companies are diligently strategizing for 2023 in all aspects, to make sure operational goals are…

Do Parents Make Better Employees?

Working parents have long been considered a liability compared to their independent, committed, and childless colleagues. Even today, working moms especially face discrimination as a result of having children. This discrimination can manifest as dismissive behavior, removal of responsibilities or seniority, skipped pay rises, refused promotions, and being edged out…

Everything You Need to Know About the CSAT Survey

Everyone is talking about the CSAT survey, and with good reason! The Customer Satisfaction Survey provides a lot of insight into customer expectations and experiences, allowing companies to make impactful changes from meaningful data. Understanding the survey's necessity is all well and good, but how do you do a CSAT survey?…

Nursing Homes: How Good Are They at Providing a Better Quality of Life?

When talking about lifestyles and nursing homes in the same breath, we should appreciate that it's a massively complicated subject. The conversation converges on elderly occupants with varying degrees of ill health, concerned families, and expected healthcare standards. But, ultimately, everything boils down to the resident experience and resident journeys…

How You Can Be a Better Active Listener

Odds are you’ve had someone say, “you’re not listening to me!” You may protest that you were listening, of course you were! But were you actively listening? That’s more challenging. Yet this intentional listening technique can have a positive impact on your professional and personal relationships. Read on to learn…

Summer Refresh: Healthy Habit Reminders You Know But Keep Forgetting

Sogolytics · Summer Refresh: Healthy Habit Reminders You Know But Keep Forgetting | Sogolytics BlogCast Happy Half Year Day! Today is the first day of the rest of the year -- are you ready for it? Okay, so maybe "Half Year Day" isn't really as big a deal as "New…