While Laurie considers herself an advocate of all feedback, her years of experience in the credit union industry have sharpened her understanding of how experiential data can help to improve the financial services industry.

Lynsey has been with Gulf Winds for 10 years and, prior to her current role, held the titles of Teller, Member Service Representative, Administrative Assistant, and HR Coordinator. She has been in Human Resources for about 8 years and loves helping her team members by providing them with benefits and support that helps them reach their full potential.

Kathy Scarbrough is Vice President of Marketing for All In Credit Union, an organization with $2.6 billion in assets and 161,000 members. Throughout her career, Kathy’s strategic insights and creative solutions have increased loans, deposits, and membership, all while engaging employees to perform at their best by providing exceptional member service. As a credit union veteran with more than 25 years in the industry, Kathy offers a wide variety of demonstrated successes along with a high level of expertise that is backed by her undeniable passion for excellence.