How Patient and Employee Surveys Can Deliver a More Human-Centered Experience
In the US alone, there are 1,400 health centers, with 15,000 sites of care, serving more than 31.5M underserved patients, and these patients are mostly uninsured or Medicaid beneficiaries for our nation’s “safety net providers”. Most CHCs are Federally Qualified Health Centers (FQHC) that are statutorily required to survey patients…