Cherie Foo
Cherie is an avid lover of hiking, and she can easily spend hours curled up with a good book. Her greatest personal achievement to date is surviving a 48 hour bus trip -- in which she was jammed shoulder to shoulder with strangers (and live chickens which were illegally smuggled on board).
Cherie Foo's Articles
6 min read
Customer ExperienceCrisis Management: How to Rebuild Trust After a SetbackIn the dynamic landscape of business, trust is the cornerstone of successful relationships between companies and their customers. However, even the most reputable organizations may ...7 min read
Customer ExperienceHow Brands Erode Trust (And 5 Ways Not To!)Ever heard of the saying: “Trust takes years to build, seconds to break, and forever to repair”? This timeless adage holds particularly true in the ...7 min read
Customer ExperienceConsistency in Customer Experience: Building Trust Over TimeMaking a good first impression on your customer and taking that first step to build trust is easy. However, maintaining that same impression and building ...7 min read
Customer ExperienceHow to Build Strong Relationships With Your CustomersIn today's competitive business landscape, building trust with customers is more critical than ever. One of the most powerful ways to cultivate trust? Delivering an ...8 min read
ConsultingBuilding Your Consulting Credentials for SuccessWith all your skills and experience, you have a lot to offer. Could you make it as a consultant? Before you dive in too deep, ...7 min read
Best PracticesConsulting At Scale: Optimizing SuccessConsultancy, unlike many other business models, is deeply rooted in personalized services and expertise. And for that reason, scaling a consultancy practice isn't as straightforward ...7 min read
ConsultingConsulting Failures: What Not to DoConsulting is a dynamic field that thrives on problem-solving, strategy, and collaboration. However, even with the best balance and expertise, consulting failures can and do ...6 min read
GeneralHow Does Technology Influence Our Lives?Technology has become an integral part of our lives, revolutionizing the way we work, communicate, and live. From smartphones to smart homes, technology has infiltrated ...6 min read
Employee EngagementTechnology in the Workplace: Blessing or Curse?In today's digital age, technology has become an integral part of our work lives. From the moment we wake up and check our email notifications ...6 min read
About SogolyticsIs Technology Really Delivering Better Consumer Experiences?In the heart of the digital age, technology has become an omnipresent force that shapes the way consumers interact with the world. From shopping online ...